What is Voyak®?
Voyak® is a practical approach to an Accommodation Booking Platform, built with an intense focus on serving Customer interests first before Company interests. We pride ourselves on conducting business ethically.
Our vision is to create an amazing Accommodation Booking Platform where Guests never have to experience an inconvenience while booking accommodation, and Accommodation Providers can focus on Delivering a Superior Guest Experience.
As a Guest
You will receive superior value out of our service (including cheapest rooms) and that you are not psychologically manipulated to make a decision and get to experience the simplest process to book accommodation – every time. Along with supporting the Australian Economy, as Voyak® is an Australian Owned Company.
Current Trends in the Accommodation Industry
Voyak® understands that accommodation operational costs have increased significantly, threatening the survival of numerous family and independent accommodation establishments.
Industry experts estimate that 25% of motel type accommodations will become economically unviable to operate and directly impact their ability to respond to ever-changing Guest requirements in the future.
How can Voyak® help?
At Voyak®, we believe that by lowering business costs and enabling accommodation providers to focus on Delivering a Superior Guest Experience, motel type accommodations will enjoy a comeback as Motels 2.0. How can we do this?
|Voyak®||Other distribution channels|
|Service fee||5%||15% to 30%|
|Cost to generate $10,000 worth of bookings||$500||$1,500 to $3,000|
Why we need to change...
Two years have elapsed since Dick Smith helped launch a campaign urging major OTA’s to listen to family and independent operator concerns and entice the public to book directly with accommodations. Unfortunately, the campaign has been unable to achieve desired results as:
- Rate Parity clause still exists in some form
- Commissions structures remain high and not economically viable
- Direct guest-to-accommodation bookings process is cumbersome, inconvenient and does not offer any added value to Guests
The Voyak® solution...
Ultimately, the only solution is a new Accommodation Booking Platform built to serve the primary interests of family and independently operated Accommodations and is not a ‘Cost’ burden to operators.
As an Australian Company, we’re 100% committed to contributing to the Australian economy, particularly in its recovery in a Post-COVID world. This will also be our commitment to other countries where we operate in the future.
Our Operating Principles
Technology is at the core of building products that really matter and enable us to also build the next generation End-to-End Travel Platform at Voyak®.
We will always serve every Customer the same way we served them on the first day of Company Launch – with empathy, respect, decency, and humility. This is our promise.
We are committed to lowering the cost of business in the Accommodation Sector to enable Accommodation Providers to focus and direct funds on the most important aspect – Delivering a Superior Guest Experience